Privacy Policy
1. Who this applies to
This policy covers two groups: (a) people who use a Yardstick estimate tool on a landscaper's website ("visitors"), and (b) the landscapers and lawn-care businesses who sign up for Yardstick ("clients"). "Yardstick," "we," "us" and "our" mean Yardstick Estimate.
When you use a landscaper's estimate tool, that landscaper is the business you are dealing with. We provide the technology and store the information on their behalf. The landscaper decides how to contact you and what to do with your request.
2. What we collect
From visitors using an estimate tool:
- The property address you search for, and the lawn outline you draw on the map, with the measured area.
- Your name, phone number and email address, if you choose to provide them.
- The estimate shown to you, the service package you chose, any additional services you asked about, and whether you asked for a call.
- When you tapped "I understand, show my estimate": the date and time, the wording you agreed to, and your device's time zone, so your estimate email and the landscaper's records can show it.
- A map image of your outline, so the landscaper can see what you traced.
- Basic technical data your browser sends, such as your IP address, which we use to prevent abuse (for example, limiting repeated requests).
From clients: your name, business name, email, phone number, website, the pricing and service area you set, and billing information, including your billing address, which we use to work out sales tax. Payment cards are handled directly by Square. We receive a customer reference, subscription status and the last four digits and expiry date of your card, not your card number.
From clients, about their own customers: if a landscaper uses the Manual estimate tool, they may enter a customer's address, name, phone number, email and notes to price a job and, if they choose, to email that customer the estimate. We store this for the landscaper in the same way as leads.
3. How we use it
- To produce your estimate and deliver your request to the landscaper.
- To email you a copy of your estimate, if you ask for one or provide an email address. Estimates emailed by a landscaper through the Manual estimate tool are sent the same way.
- To run, secure and improve the service, including preventing spam and misuse.
- For clients: to create and bill your account, provide support, and tell you about important changes.
We do not sell personal information. We do not use visitor information for advertising.
4. Who we share it with
We share information only as needed to make the service work:
| Who | Why |
|---|---|
| The landscaper you requested an estimate from | So they can respond to you. They receive your name, contact details, address, outline and estimate. How they use it is governed by their own practices. |
| Cloud hosting, database and file-storage providers | Store leads and map images and keep the service running. |
| An email delivery provider | Sends the email notifications and your estimate copy. |
| Address search, maps and geocoding. Your search text and approximate location are sent to Google, subject to Google's privacy policy. | |
| Satellite-imagery, address-matching and public map-data providers, including government and county mapping services | Requested using a location or address, to show the map and property boundaries. |
| Square | Billing for clients only. Visitors' information is never sent to Square. |
You can ask for a current list of our specific service providers at contact@yardstickestimate.com.
We may also disclose information if the law requires it, or to protect the safety and security of our users or the service.
5. How long we keep it
We keep leads and account records until they are deleted at a landscaper's request or at yours. We do not delete leads on a timer, because landscapers rely on their history, including when they pause and later resume service. You can ask us to delete your information at any time (see "Your choices").
6. Your choices
- Deletion and access. To see or delete the information you submitted through an estimate tool, email contact@yardstickestimate.com with the name, phone number or email you used. We will act on it within a reasonable time. If the landscaper has already received your information, you may also need to ask them directly.
- Being contacted. The landscaper, not Yardstick, contacts you about your estimate. To stop calls, texts or emails from a landscaper, tell them directly, or reply STOP to a text.
- Optional details. Your name, phone and email are optional for viewing an estimate, but the landscaper cannot reach you without them.
7. Security
We use reasonable technical and organizational measures to protect information, including encrypted connections, restricted access to stored data and private storage for map images. No system is perfectly secure, so we cannot guarantee absolute security.
8. Cookies and browser storage
The estimate tool does not use advertising cookies or trackers. It may store non-personal settings (such as the landscaper's pricing display) in your browser for a few minutes so the tool loads faster.
9. Children
The service is meant for adults who own or manage property. It is not directed to children under 13, and we do not knowingly collect information from them.
10. Changes to this policy
We may update this policy. The "Last updated" date above shows the current version, and we will tell clients about significant changes.
11. Contact
Questions or requests: contact@yardstickestimate.com.